Damp Surveys & Reports
Every effective damp treatment starts with an accurate diagnosis, because rising damp, penetrating damp and condensation look similar but are treated in completely different ways. A survey identifies which you actually have, and what's causing it, so you spend money on the fix that works rather than the wrong treatment.
Quick answer
Free for standard domestic jobs; a formal independent report is a separate paid service.
What damp survey involves
On site we assess the property, take moisture readings, look at internal and external evidence, and explain clearly what's happening and why. For most straightforward domestic jobs the survey and a fixed written quote are free with no obligation. For a house purchase, mortgage query or dispute, we can provide a detailed independent written report as a separate, paid service.
Getting the survey right is what makes everything else work: it tells us whether a wall needs rising damp treatment and a new damp-proof course, whether it's actually penetrating damp from an outside defect, or whether it's condensation and mould control that's needed. It also picks up any timber decay that needs woodworm and timber treatment. One survey, one clear plan — rather than guessing and treating the wrong thing.
What's included in every damp survey job
- ✓On-site moisture readings and inspection
- ✓Clear explanation of the cause, not just the symptom
- ✓Free survey and fixed quote on standard domestic jobs
- ✓Independent written reports available for sales and mortgages
When you might need damp survey
The most common situations we're called out for — if yours isn't listed, send a couple of photos through the contact form and we'll tell you exactly how we'd handle it.
You’re not sure what’s wrong
Damp, mould or a musty smell and you don’t know if it’s rising, penetrating or condensation.
A survey flagged damp
A mortgage valuation or buyer’s survey has raised damp and you need an independent specialist report.
Before buying a property
You want damp assessed properly before committing to a purchase.
How It Works
- 1
Book a free damp survey
Tell us what you’re seeing — a tide mark, black mould, blown plaster or a survey that flagged damp. We arrange a visit, usually within a few days.
- 2
We diagnose the real cause
On site we identify whether it’s rising, penetrating or condensation damp (they’re treated completely differently) and give you a clear, honest explanation.
- 3
You get a fixed written quote
A clear, itemised price for the recommended work — no pressure, no vague estimates that move on the day, and no charge for the survey on standard jobs.
- 4
We treat it and guarantee it
The work is carried out to industry standards, the area is left clean and ready to redecorate, and the treatment is backed by a written workmanship guarantee.
Often needed alongside damp survey
Damp problems rarely come alone — these related treatments are commonly part of the same job, for example rising damp treatment, penetrating damp treatment and condensation & mould control.
Rising Damp Treatment
Tide marks, salt staining and blown plaster on ground-floor walls treated at the source
Penetrating Damp Treatment
Damp patches at any height caused by water getting in from outside
Condensation & Mould Control
Black mould in corners and around windows fixed with the right ventilation
Where we cover damp survey
We provide damp surveys & reports right across England, Wales and Scotland as part of our regular damp proofing coverage, including busy counties such as Greater London, Greater Manchester, Kent, Devon, Staffordshire, West Midlands, Hampshire and Merseyside. Not sure if we reach you? Check the full areas we cover or just send your postcode with your enquiry.
Damp Survey — frequently asked questions
How do I know if I have rising damp or condensation?
They're often confused. Rising damp shows as a tide mark up to about a metre on ground-floor walls, sometimes with salt staining; condensation shows as black mould in corners, around windows and in poorly ventilated rooms. A survey confirms which it is — the treatment is completely different, so getting the diagnosis right first matters.
Is the damp survey really free?
For most straightforward domestic jobs, yes — a survey and fixed quote are free with no obligation. A detailed independent report (for a house purchase, mortgage or dispute) is a paid, separate service, which we confirm up front.
Do you provide a report for a house sale or mortgage?
Yes. If a mortgage valuation or buyer’s survey has flagged damp, we can carry out an independent specialist damp survey and provide a written report and quote — often what’s needed to keep a sale moving.
Is there a charge just for a quote?
No. A survey and fixed written quote for standard domestic damp work are free with no obligation to book. Only a formal independent survey report is a separate, paid service, which we agree with you beforehand.
Damp is treated by cause, not by symptom: rising, penetrating and condensation damp look similar but need completely different treatments, which is why every job starts with a proper survey and diagnosis before any work is quoted.
Book a free survey for damp survey
Tell us about the damp and your postcode — we'll arrange a survey and a fixed written quote.